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From Leads to Loyalty — One CRM to Grow It All

Our CRM module is built to give you full control over every interaction — from the first touchpoint to post-sale support — through:

Powerful features to help you manage all your leads

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Lead Tracking

Capture leads with full context — source, type, and stage — for smarter segmentation and follow-ups. 

Opportunity Pipeline 

Visualize and manage sales opportunities across stages, from initial contact to closed deal. 

Automated Lead Assignment 

Use rules to distribute leads across sales reps fairly and quickly to speed up engagement. 

Win Rate Insights 

Track conversion metrics to understand performance and improve future strategies. 

Quotations, Pricing, and Engagement

Create & Convert Quotations

Build professional quotations, link them to opportunities, and convert into sales orders with ease.

Flexible Price Lists

Create targeted price lists based on customer type, geography, or campaign, with auto-discounts.

Customer Interaction Logs

Log every call, meeting, or email for a complete view of your relationship history.

Follow-up Scheduling

Set reminders and follow-up activities to nurture leads and maintain consistent contact.

Integration, Campaigns & Analytics

Email Integration

Sync your email for seamless conversations stored within each customer profile.

Targeted Email Campaigns

Launch marketing campaigns and track performance — all within the CRM.

Lead Capture via Web Forms

Integrate custom website forms to automatically create leads within the system.

Sales & Engagement Analytics

Monitor pipeline health, opportunity values, and engagement rates from one dashboard.

Connected Modules.
Undefined Growth

Each module work seamlessly with the rest - giving you one connected platform to manage your entire business

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Everything You Should Know About CRM

Can ERPNext help me track and manage leads effectively? +

Absolutely. Capture every lead with full details—contacts, source, interests—and monitor them effortlessly to fuel your sales pipeline.

How easy is it to convert a lead into a sales opportunity or customer? +

With just one click, convert leads into sales opportunities and then into customers — keeping all communication and history intact for seamless follow-up.

Does the CRM integrate with email platforms? +

Yes. Connect Gmail or Outlook directly, so every email is automatically logged under the customer's record, giving you a complete communication timeline.

Can I schedule calls, meetings, and follow-ups within the CRM? +

Definitely. Plan and set reminders for calls and meetings linked to clients or deals, ensuring your sales team never misses a beat.

Can I generate and send quotations straight from the CRM? +

Yes. Create professional, customizable quotes from opportunities and send them as PDFs or emails — speeding up your sales process.

Are sales team performance and conversion reports available? +

Yes. Access detailed reports on leads, opportunities, conversion rates, total deal value, and individual sales performance — empowering data-driven decisions.

Is there a visual sales pipeline to track progress? +

Yes. Define your own sales stages (like prospecting, negotiation, closing) and track progress visually to keep your team focused and aligned.

Can I categorize customers for targeted communication? +

Yes. Use tags and custom fields to segment customers (new, regular, VIP), so your marketing and sales messages hit the right audience.

Does CRM connect seamlessly with sales, invoicing, and inventory? +

Absolutely. Enjoy end-to-end tracking from lead to payment by integrating CRM with sales orders, invoices, and stock management.

Is CRM accessible on mobile devices? +

Yes. The fully featured mobile app lets your team update notes and access customer info anytime, anywhere — keeping business moving on the go.

Still need clarity? Talk to our experts

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